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Shipping Policy

Shipping Policy

  • At 'Loot Homewares Tweed Heads' we pride ourselves on quality control of items & make sure that your product leaves our warehouse in perfect condition.
  • We only ship within Australia.
  • Delivery is via third party Australia Post eParcel, where possible we will provide you with a Tracking Number.
  • All deliveries are sent registered with eParcel and must be signed for at time of delivery. Under some circumstances, deliveries may replaced by courier. 
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not we recommend using an alternative, like your word address for delivery.
  • As the couriers are third party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during deliver. 
  • Shipping address cannot be changed once order(s) has been shipped. Loot Homewares Tweed Heads is not responsible if incorrect address is given and items as a result are lost or misdelivered.
  • If you are not home at time of delivery eParcel will leave a collection card and the item can be collected from your nearest Post Office, if courier has to be used additional delivery charges may apply.
  • Order cannot be cancelled once order has been shipped.
  • Shipping time may vary depending on your location, please allow 7-10 days for delivery.
  • Shipping charges are determined by packing size, weight and delivery location.